Thank you for visiting Romantic Concepts... Feel Good ComfortWear for the everyday woman. All designs are comfortable, stylish and easy care for the busy woman who wants casual comfort and something special. We pride ourselves on exceptional quality, beautiful fabrics and special trims. Loungewear, sleepwear and daywear for the everyday woman. Toll free: 1.866.569.COZY(2699) Monday-Friday 9am-5pm (Pacific Time) Mailing Address: P.O. Box 356 Tustin, CA 92781 or 681 S. Tustin Street, #104 Orange, CA 92866 Please email any inquiries to the email address below. info@romanticconcepts.com You may also contact Gina with any questions: gina@romanticconcepts.com All billing information is kept private and credit card transactions are secure by using SSL encryption. Shipping: All shipments contain package tracking. Delivery is only available within the USA. Free USPS Priority Mail on current orders! Orders usually shipped the next business day Monday-Friday Items are Shipped from Southern California. Except for orders placed Thursday, December 20th-Thursday, December 27th. Orders will be shipped on Friday, December 28th. General Delivery by USPS Priority Mail & Fed Ex Ground:(Mon.-Fri.)West coast deliveries takes 2-3 days, East coast no more than 5 business days. If you want to know the status of delivery, email or phone and we will get back to you with the expected delivery and/or the tracking number. PO Box delivery: Packages delivered by USPS(US mail/Priority Mail)only. General shipping via Priority Mail USPS (Priority Mail). Or via FedEx Ground home delivery. All rush deliveries by Fed Ex Air. Rush deliveries NOT AVAILABLE December 20th-December 28th. Fed Ex Air(M-F):2nd Day by 3pm:$25 *or* Next day by 10am:$35 *or* Next Day by 3pm:$30. Please be advised: RUSH DELIVERY ORDERS MUST BE SUBMITTED BY 1pm PACIFIC TIME. These rush shipping charges may be added to your purchase. If the shipping charge does not exceed these costs, you will be charged for the lesser/ actual shipping cost. More info below. Rush Deliveries: Above charges are maximum shipping charges nationwide. West coast delivery costs will be lower than east coast deliveries. Once the item is shipped, you will receive an email confirming the exact shipping charge if actual shipping amount does not exceed the charge calculated. If you are sending as a gift to someone special, we will gladly accompany the package with a personalized message for free. A packing slip is sent with the package and an invoice receipt will be sent by mail to the buyer. Exchanges/ Returns: Items purchased are guaranteed. For returns or exchanges, send a copy of the sales invoice, item in original condition, with tags attached and the reason for the return. Send by US mail to the above address. Do so within 10 days of purchase. Be sure to visit often to view weekly specials and exciting new loungewear made just for you! Romantic Concepts is also a Wholesaler. We have separate designs for the wholesale market. If you are a store and would like information, please email Gina with your inquiry. We appreciate your interest. Thank You for visiting Romantic Concepts...Feel Good ComfortWear!